Insights
Notes from building Narrative: what we are learning about small businesses, the institutions that serve them and the guidance that helps.
Meet us at the EU’s International AI Summit and Irish Tech Week New York
October takes Narrative to the EU’s International AI Summit and to New York with the Irish Tech Week 2026 cohort.
ThinkBusiness on Narrative and the future of small business banking
John Kennedy at ThinkBusiness, Bank of Ireland’s publication for business owners, wrote about why we started Narrative and how Coach works inside a bank’s own app.
Why we care so much about evaluations
Benchmarks tell you what a model can do. Evaluations built around your own use case tell you whether it behaves as intended.
Building products for the intelligence that is coming
Each new generation of AI models changes what a product can do. The products that benefit most are designed so that new capability has somewhere to go.
A year on from Techstars
Twelve months after starting the Techstars Future of Finance Accelerator in Amsterdam, the biggest change has been in how we make decisions and take advice.
What an owner needs to see before acting
Our September release changed how Coach presents a suggested action. The finding comes first, then why it matters, what to do and the working behind it.
Why Narrative runs on headless software
Most of our working software is now operated by AI on our behalf. That changes which tools we choose, and it points to where business software is heading.
Shortlisted for Startup Fintech Company of the Year
Narrative has been shortlisted for Startup Fintech Company of the Year at the National Fintech Awards.
A short tour of Narrative Coach
Our new demo shows how Coach works inside a provider’s app. Here is what an owner sees, and what the provider gets.
Can AI users judge an app first?
Our CTO, Chonghuan Wang, has been exploring whether simulated users can test an app before real people do. Here is how that idea fits with the way we test Coach.
Planning the year ahead in Ballyknocken
Our first team offsite took us out of Dublin to agree the roadmap together.
What we learned in the Central Bank of Ireland’s Innovation Sandbox Programme
Six months of one-to-one engagement with the Central Bank sharpened how we think about transparent guidance, human oversight and the opportunities in a changing regulatory landscape.
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